Ordering: Orders can be called in toll free at 1 516 622 2299 from 10:00 am to 5:00 pm EST Monday through Friday. Fax orders accepted at (516)622-2201. Mail your order to 1979 Marcus Avenue Suite 210 Lake Success New York, NY 11042.
Payment: We accept paypal, money orders, Mastercard and Visa. Resellers minimum order is $200.00. Resale certificate is required for resellers. Prices are subject to change without notice.
Return Policy: Returns may be made within 14 days of shipment for exchange, There will be a reshipment charge of $6.00 for the first item and $.50 for each additional item.Items returned must be with postage paid, must be in good, resalable condition with the original packaging, must include a written instructions that you would like to be done with your return item. A copy of the purchase receipt MUST BE included for all returns. Shipping charges are not refundable. Customer pay their own return charges. All returns must be sent to the following address:
Comfort Pets
1979 Marcus Avenue
Suite 210
Lake Success
New York, NY 11042
Shipping and Handling Charges:
Priority Mail 3-4 Days: $20.00 for any items total under $100.00. Free shipping for orders over $200.00.
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